Shipping policy

At Outlaws Fashion, we aim to deliver your favorite styles quickly, safely, and efficiently. Please review our shipping policy to understand how we process and deliver your orders.

1. Order Processing Time

  • All orders are processed within 1–3 business days (Monday to Saturday, excluding public holidays).

  • Orders placed after 6 PM or on weekends will be processed on the next business day.

  • You will receive an email or SMS confirmation once your order has been processed and shipped.

2. Shipping Time & Delivery

  • After dispatch, delivery usually takes 4–7 business days depending on your location.

  • Remote or rural areas may take additional time for delivery.

  • We partner with reliable courier services to ensure timely and safe delivery.

  • Delivery timelines may vary due to unforeseen factors such as weather, courier delays, or regional restrictions.

3. Shipping Charges

  • Free shipping is available on prepaid orders above ₹999 (or as per ongoing promotions).

  • A nominal shipping fee may apply for orders below this amount or for certain delivery locations.

  • COD (Cash on Delivery) orders may include an additional COD fee mentioned at checkout.

4. Tracking Your Order

  • Once your order is shipped, you will receive a tracking ID via email or SMS.

  • You can track your order using the provided tracking link on our website or the courier partner’s portal.

  • If you experience any issues while tracking your order, feel free to contact our support team.

5. Delivery Attempts

  • Our courier partners will attempt delivery up to two times at your address.

  • If the package remains undelivered, it will be returned to us, and reshipping charges may apply.

  • Please ensure your address and contact details are accurate to avoid delivery delays.

6. International Shipping

  • Currently, we ship within India only.

  • International shipping will be introduced soon — updates will be shared on our website and social media pages.

7. Damaged or Lost Packages

  • If your package arrives damaged, please notify us within 48 hours of delivery with photos or videos.

  • We will investigate and assist you with a replacement or refund as per our return policy.

  • In case of lost shipments, we will coordinate with the courier partner and resolve it promptly.